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Author Topic: no sound dell inspiron  (Read 553 times)
nephop
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« on: March 18, 2018, 01:43:31 AM »

After update my system there is no sound in my backbox can someone help me.
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ostendali
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« Reply #1 on: March 20, 2018, 05:56:41 PM »

Hi there,
I don't think your issue is due to BackBox as nobody up to today reported such issue.

Your system may have messed a bit with pulseaudio..

I think you need to reinstall pulse audio.

Do as follow if you don't know how to do that:
sudo apt purge pulseaudio
sudo apt clean && sudo apt-get autoremove

reboot your system and remove everything related to audio under your home following reinstallation of tools as suggested below:

rm -rf ~/.pulse ~/.asound* ~/.pulse-cookie ~/.config/pulse
sudo apt install pulseaudio
sudo alsa force-reload pavucontrol

Also check /etc/avahi/avahi-daemon.conf and make sure that you are not using ipv6

[server]
use-ipv4=yes
use-ipv6=no

Restart the avahi-daemon, one more reboot and you should be set

Make sure that the audio devices are not muted.
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nephop
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« Reply #2 on: March 22, 2018, 08:22:38 AM »

Thank you so much, this worked.
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