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BackBox Linux => Hardware Support => Topic started by: nephop on March 18, 2018, 01:43:31 AM

Title: no sound dell inspiron
Post by: nephop on March 18, 2018, 01:43:31 AM
After update my system there is no sound in my backbox can someone help me.
(http://i1123.photobucket.com/albums/l543/nephop20/sound.png?t=1521247366)
Title: Re: no sound dell inspiron
Post by: ostendali on March 20, 2018, 05:56:41 PM
Hi there,
I don't think your issue is due to BackBox as nobody up to today reported such issue.

Your system may have messed a bit with pulseaudio..

I think you need to reinstall pulse audio.

Do as follow if you don't know how to do that:
sudo apt purge pulseaudio
sudo apt clean && sudo apt-get autoremove

reboot your system and remove everything related to audio under your home following reinstallation of tools as suggested below:

rm -rf ~/.pulse ~/.asound* ~/.pulse-cookie ~/.config/pulse
sudo apt install pulseaudio
sudo alsa force-reload pavucontrol

Also check /etc/avahi/avahi-daemon.conf and make sure that you are not using ipv6

[server]
use-ipv4=yes
use-ipv6=no

Restart the avahi-daemon, one more reboot and you should be set

Make sure that the audio devices are not muted.
Title: Re: no sound dell inspiron
Post by: nephop on March 22, 2018, 08:22:38 AM
Thank you so much, this worked.